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Video conferencing enhances ease, speed of customer contact
As part of our commitment to investment and innovation, Central Label Products has installed a
state-of-the-art conferencing system that will greatly enhance point-to-point communication
between CLP, our customers and suppliers, regardless of location. Encompassing video conferencing
as well as digital data and image transfer, this service will increase service response time as well
as streamline critical document management.
The Polycom video conferencing system CLP has just installed is a high-performance alternative to costly
business travel when face-to-face meetings are critical, said Phillip Farchione, General Manager. "Not only
can we speak directly with a customer who may be located halfway around the world from our offices, but we
can also view high-resolution documents with them, such as product specification sheets, spreadsheets or
multi-media presentations, just as if we were seated in the same room," Farchione stated. The system includes a network of video monitors,
cameras, scanners, and recorders, and is accessible via high-speed dialup and data networks.
The video conferencing system is just the first phase of an ongoing investment
in time-saving communications services. "We've been quite pleased with the performance of these systems so
far," Farchione continued, "enabling us to fulfill our quality commitment by providing innovative yet dependable
solutions for our customers." Future plans include integrated voice, fax and electronic mail messaging, expanded
online account management, and much more. Contact your CLP Account Manager to see how our new systems can benefit
your relationship with us. |
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